Clarity: MCSA vs. MCSE: the what and why

This article was originally published in June, 2012. Due to the relevance and current interest in certifications I decided to republish. -MDG

When I found out that Microsoft Learning was (again!) revamping the certification stack, I thought to myself that after all these years it might be time to stop chasing certifications.  After all, when they created the MCTS/MCITP model I had to essentially start from scratch, and if they were doing that again it might not be worth the effort.

Let me clarify that statement… Certifications are extremely valuable and necessary to an IT Pro, but at a certain point you have proven yourself… I have by now passed over 35 Microsoft exams, and expect that by now people know that I am established.

I stated in an article earlier this month that certifications are not for our current job, they are for your next job.  Unfortunately, as a contract worker, I am always working for my next job.  That means that I always have to maintain my certifications current, or at least I cannot let them get stale… Once I became an MCITP: Enterprise Admin on Server 2008 I might have gotten away with not taking my exams for Windows Server 2012… but because the new generation revolves around solutions rather than products I expected I would need at least my MCSE: Private Cloud… then people looking at my credentials would know I knew at least Windows Server 2008 R2 and System Center 2012.

Cert StackI like the way the new certification ‘pyramid’ is designed.  The ‘junior certification’ is the Microsoft Certified Solutions Associate, which is product-focused.

As I stated earlier, the requirements for an MCSA: Windows Sever 2008 are the same requirements you previously needed for the legacy MCITP: Server Administrator.  It is three exams, and you are certified.  I assume that when Windows Server 2012 comes out there will be a new MCSA for that platform, and I have no early insight into what that will look like, nor how many exams will be required.

My point is this though.  Now that the junior certification is now three exams deep, it is going to be harder for people to claim the title.  When I first got certified any exam you took earned you the title Microsoft Certified Professional (MCP).  I knew people who passed one exam, and coasted on that certification for years.  Heck, I was one of them for about a year… at least the first exam that I took was for Windows 2000 Professional, and not a sales-related exam, which gave you the same MCP title.

That problem was supposed to be resolved in the next generation, the MCTS/MCITP era.  At the beginning there was talk that not every exam would earn you that MCTS certification, and I believe that on the dev side there were a couple of those.  However on the IT Pro side there was never an exam that did not give you a cert… so when I passed three exams to get my MCITP: Virtualization Administrator cred, I had three certs, including two MCTS and the one MCITP.

I was asked this morning by Veronica Sopher of Microsoft Learning what I thought of the 70-246 exam, and my first response was it was ugly.  However that was my way of saying that it was tough, and that it tested your knowledge of a lot of different products in a relatively small number of questions.  In truth I am glad that it was as tough as it was (now that I have passed) because it means that Microsoft is trying to make earning your senior certifications more difficult, which means that you will really need to know your stuff.  A step in the right direction, no doubt!

As for the Master level – the Microsoft Certified Solutions Master – I assume this is still going to be out of my grasp, until I decide to take a job running the infrastructure for a major international company.  I like what I do, so I don’t know that is in the cards.  However If you are an MCSM (equivalent to the former Microsoft Certified Master / MCM) then you are certainly recognized as a very top expert in the technology.

If the MCSM is anything like the old MCM then you not only have to know the technology, you then have to spend several weeks in Redmond on the Microsoft Campus learning from the product team, and then have to pass a series of exams and boards.  There is a reason they are called Masters… it is not for the faint of heart!

I appreciate Microsoft Learning’s revamped certification plan.  It makes it harder to ‘just get by’ and easier to distinguish IT pros by the exams they have passed.  I think it’s a step in the right direction, and look forward to seeing what other MCSE tracks will be revealed as the next generation of Windows operating systems launch later this year!

Getting Certified: Things have really changed!

This article was originally published to The Canadian IT Pro Connection.Boy has it been an exciting year… Microsoft’s busiest release year ever!  On the IT Pro side we have System Center 2012 (a single product now, but truly seven distinct products for managing your environment!), Windows Server 2012, Windows 8… we have Windows Azure (which for the first time is really beginning to show true relevance to the IT Pro and not just the devs), and of course the new Office (both on-prem with Office 2013, and in the cloud with Office 365).  There is of course Windows Phone 8, Windows Intune, and the list goes on.

With all of these new versions out many IT Pros will be looking to update their certifications to remain current, while many more will be looking for their first certs.  For the first time in six years Microsoft Learning has completely changed the way you will be looking at certifications going forward.  If you are like me (and so many others) and do want to get certified in the latest and greatest, then you will need to know what is out there, and how certifications have changed with the newest product cycles.

Solutions-based Certifications

In the last few years Microsoft Learning focused on what they referred to as task-based certifications (MCTS) and job-based certifications (MCITP).  However IT Pros started to see more and more components in learning and exams that were not actually in the product – so for example an exam on Windows Server might have included a question on the Security Compliance Manager (SCM) and System Center.  Although it made sense to the SMEs writing the questions, the unprepared found themselves facing questions that they couldn’t answer, and a resounding chorus of ‘we didn’t realize we would be tested on that!’ was to be heard across the blogosphere.

This year the new certifications have been revamped to be solutions-based.  That means you are not focusing on a role or a product, but rather on the solution as a whole, which will very often include technologies not included in the product, but that are complimentary to it.  Microsoft’s Solution Accelerators are a good example of this.  The Solution Accelerators are a series of free tools available from Microsoft and include the Security Compliance Manager, Microsoft Deployment Toolkit, the Microsoft Virtual Machine Conversion toolkit, and others that are free downloads and may not be required knowledge to everyone, but every IT Pro should know about them because they really do come in handy.

Additionally you are going to see a strong interdependence between Windows Server 2012, System Center 2012, and Windows 8.  After all very few companies have only one of these, and in fact in any organization of a certain size or larger it would be rare to not find all three.

Of course it is also likely you are going to see questions that ask about previous versions of all of these technologies. ‘Your company has 25 servers running Windows Server 2003 R2 Enterprise Edition and 5000 desktops running Windows Vista Business Edition…’ sorts of questions will not be uncommon.  This will make some of us scour our archived memory banks for the differences between editions, and may seem unfair to IT Pros who are new to the industry.  Remember that every certification exam and course lists recommended prerequisites for candidates, and 2-3 years of experience is not an uncommon one.  To that I remind you that you do not need a perfect score to pass the exams… do your best!

What was old is new again

In 2005 Microsoft announced the retirement of the MCSE and MCSA certifications, to be replaced by the MCTS/MCITP certs.  During a recent keynote delivered by a guest speaker from Redmond I heard him say that this was actually Canada’s fault, and unfortunately he is partly right.  The Quebec Order of Engineers won their lawsuit regarding the usage of the word engineer in the cert.  While it may have made their lives better, it complicated the certification landscape for a lot of IT Pros and hiring managers who never quite got used to the new model.

SolAssoc_WinServ2012_Blk SolExp_PvtCloud_Blk

In April, 2012 Microsoft Learning announced that things were changing again… we would again be able to earn our MCSA and MCSE certs, but they would now stand for Microsoft Certified Solutions Associate and Microsoft Certified Solutions Expert.  In fact they thought it was a good enough idea that although they were intended as next-generation certs, they would be ported backward one generation… if you were/are an MCITP: Server Administrator or MCITP: Enterprise Administrator on Windows Server 2008 you immediately became an MCSA: Windows Server 2008.  You were also immediately only two exams away from earning your MCSE: Private Cloud certification.

associate-blueMicrosoft Learning bills the MCSA certification as ‘the foundation for your professional career.’  I agree with this because it is the basic cert on the operating system, and from there you can jump into the next stage (there are several MCSE programs available, all of which require the base MCSA to achieve).

Of course now that Windows Server 2012 has been released, so too has the new certifications.  If you want to earn your MCSA: Windows Server 2012 credentials then you are only three exams away:

Exam # Title Aligned course
70-410 Installing and Configuring Windows Server 2012 20410
70-411 Administering Windows Server 2012 20411
70-412 Configuring Advanced Windows Server 2012 Services 20412

Instead of taking all three of these exams, you could choose to upgrade any of the following certifications with a single upgrade exam:

MCSA: Windows Server 2008

MCITP: Virtualization Administrator on Windows Server 2008 R2

MCITP: Enterprise Messaging Administrator 2010

MCITP: Lync Server Administrator 2010

MCITP: SharePoint Administrator 2010

MCITP: Enterprise Desktop Administrator on Windows 7

The upgrade exam is called Upgrading Your Skills to MCSA Windows Server 2012, and is exam number 70-417.

expert-blueMicrosoft Learning calls the MCSE certification ‘the globally recognized standard for IT professionals.’  It demonstrates that you know more than just the basics, but that you are an expert in the technologies required to provide a complete solution for your environment.

The first IT Pro MCSE cert announced focused on virtualization and the System Center 2012 product.  Microsoft Certified Solutions Expert: Private Cloud launched first because System Center 2012 was released earlier in the year, and the Private Cloud cert could use either Server 2012 or Server 2008 certs as its baseline.  If you already have a qualifying MCSA certification (such as the one outlined above, or the MCSA: Windows Server 2008) then you would only require two more exams to complete your MCSE:

Exam # Title Aligned course
70-246 Monitoring and Operating a Private Cloud with System Center 2012 10750
70-247 Configuring and Deploying a Private Cloud with System Center 2012 10751
70-6591 TS Windows Server 2008: Server Virtualization 10215A

1This exam can be taken instead of exam 70-247 until January 31, 2013 to count towards the Private Cloud certification.

The next new-generation MCSE cert for the IT Pro is theMCSE: Server Infrastructure.  Like the first one the basis for this cert is the MCSA.  Unlike the Private Cloud cert, the MCSA must be in Windows Server 2012.  The required additional exams are:

Exam # Title Aligned course
70-413 Designing and Implementing a Server Infrastructure 20413
70-414 Implementing an Advanced Server Infrastructure 20414

Are you starting to worry that your current Server 2008 certs aren’t helping you toward your goal?  Never fear… the following certifications are upgradeable by taking three exams:

MCITP: Virtualization Administrator on Windows Server 2008 R2

MCITP: Enterprise Messaging Administrator 2010

MCITP: Lync Server Administrator 2010

MCITP: SharePoint Administrator 2010

MCITP: Enterprise Desktop Administrator on Windows 7

Which exams?  I’m glad you asked.  The upgrading IT Pro needs to take:

Exam # Title Aligned course
70-413 Designing and Implementing a Server Infrastructure 20413
70-414 Implementing an Advanced Server Infrastructure 20414
70-417 Upgrading Your Skills to MCSA Windows Server 2012 20417

In other words, you will be upgrading your pre-existing cert to MCSA: Windows Server 2012, and then taking the remaining exams required for the MCSE.

The third MCSE that will be of interest to IT Pros is the MCSE: Desktop Infrastructurecert.  As with the others it requires the candidate to earn the MCSA: Windows Server 2012, and then take the following exams:

Exam # Title Aligned course
70-415 Implementing a Desktop Infrastructure 20415
70-416 Implementing Desktop Application Environments 20416

If you previously held the MCITP: Enterprise Desktop Administrator 7 then you can upgrade by taking the following exams:

Exam # Title Aligned course
70-415 Implementing a Desktop Infrastructure 20415
70-416 Implementing Desktop Application Environments 20416
70-417 Upgrading Your Skills to MCSA Windows Server 2012 20417

There are actually five other MCSE paths, which are:

MCSE: Messaging

MCSE: Data Platform

MCSE: Business Intelligence

MCSE: Communication

MCSE: SharePoint

That I do not discuss these is not a judgment, simply they are outside of my wheelhouse as it were… If you would like more information about any of these, visit Microsoft Learning’s MCSE landing page.

The Unfinished Pyramid

You will notice that the MCSA and MCSE pyramids that we use are progressive… the MCSA has one level finished, the MCSE has two levels finished.  That is because there is another level of certifications above these, which is now called the Microsoft Certified Solutions Master.  This is the highest certification that Microsoft Learning offers, and only a few individuals will qualify.  It is a real commitment but if you think you are ready for it, I would love to point you in the right direction.  Personally I am happy with my MCSE: PC and don’t expect I will ever be a Master.

At present there are four MCSM tracks:

MCSM: SharePoint

MCSM: Data Platform

MCSM: Communication

MCSM: Messaging

It should be noted that of these only the MCSM: Data Platform is currently available; the others will be made available in 2013.

Also at the very top of the pyramid there is one more level – the Microsoft Certified Architect (MCA).  There are currently four MCA certifications:

MCA: Microsoft Exchange Server

MCA: Microsoft SharePoint Server

MCA: Microsoft SQL Server

MCA: Windows Server: Directory

Achieving the MCA requires a lot more than just exams.  It is a long and grueling process which in the end will likely leave you drained, but with the highest certification that Microsoft offers.

I should tell you that these last two senior certs are not for most people.  They are only for the very top professionals with in-depth experience designing and delivering IT solutions for enterprise customers, and even then only for those who possess the technical and leadership skills that truly differentiate them from their peers.

Keep it up!

Several years ago Microsoft Learning tried to retire older MCSEs – Windows NT and such.  They were unsuccessful because had they done so they would have breached the terms of the original certification.  In other words, because they never told candidates in advance that they would retire them, they couldn’t retire them.  It is not uncommon for me to hear from someone who is an MCSE, but they haven’t taken an exam since the 1990s.  In fact the logo for MCSE on Windows NT is the same logo as for MCSE on Windows Server 2003, and those MCSEs will be allowed to use that logo forever.

In 2006 they made it a little easier to differentiate.  Not only would certifications be by technology (MCITP: Enterprise Administrator on Windows Server 2008) but they would, in theory, be retired with support for that technology.  So an MCITP on Windows Vista would not be able to use the cert past a certain date.  Unfortunately I found that people did not refer to their entire cert, they would simply say that ‘I am an MCITP!’  In other words, without some clarifying it was pretty difficult to determine what technology they really knew.  Additionally it is not uncommon for some pros to have several MCITP certs, making it quite difficult to list on a business card or e-mail signature.

Now Microsoft Learning has really made an improvement to this issue.  The new MCSE certifications will require that you show continued understanding of the latest versions of the technology area by taking a recertification exam every three years.  While there was some talk of this with the MCITP program it did not come to fruition.  Today however this recertification requirement is clearly outlined on the MCSE pages.

While recertifying may seem like a bother for some, as we discussed earlier it is something we choose to do every three years to remain current anyways.  For those of us who do want to always remain current it is nice to know that we don’t have to start from scratch with every new product cycle.  For those for whom remaining current is not as important they will always be able to say ‘I was an MCSE, but I let my certs lapse.’  It shows that they do know the technology, just not necessarily the most current version,  This should be sufficient for a lot of people who often tell me ‘my clients don’t need the latest, and are not going to upgrade every three years!’

What About Small Biz?

I spent several years specializing in SMBs.  The first time I took a certification exam I remember coming out of it upset about questions that started ‘You are the administrator for a company with 500 server…’  No I am not!  At the time I couldn’t even fathom what that would be like.  So when Microsoft Learning started writing exams for SBS I was glad not because I wanted to limit myself (I didn’t, and am glad of that today) but because I knew that there are lots of IT Pros out there who do work exclusively on smaller networks.

I do not know what will become of SMB-focused certifications now that Windows Small Business Server 2011 is to be the last SBS release.  I do not have any insight into whether there will be exams around Windows Server Essentials, but could envision a cert around the tying of that product with Windows 8 and Office 365.  I have not been asked, but it would make sense.  However I have heard from a lot of SMB IT Pros that certifications are not as important to them and their clients as we feel they are in the enterprise, and I accept that; the needs of the larger do not necessarily align with the needs of the smaller.  However only time will tell if Microsoft Learning will address this market.

So in the end, should I get certified?

I have long been of the opinion that certifications are key for any IT Professional who is serious about his or her profession.  It shows that they have the respect for their profession to be willing to prove not that they know how to do it, but to do IT right.  Certifications are not for IT hobbyists, or people who dabble.  They are for the professionals who earn their living in IT, and who wish to differentiate themselves from other candidates for jobs, contracts, or promotions.

Whether you have been working in IT for years, or are fresh out of school and looking to embark on a career in IT, there are likely scores if not hundreds of candidates who will be competing with you for every job.  Why not take this opportunity to distinguish yourself?  No matter how much some people will denigrate their relevance, I have spoken to many hiring managers who have confirmed for me time and again that they are a key indicator of a candidate’s suitability to technical positions.

MCSE Private Cloud… Not easy, but valuable!

This morning before I started teaching I came into the training centre early to sit an exam.  It is not the ideal way to take exams – I showed up at 7:30, knowing I had to start teaching at 9:00 – but sometimes it is the only way that you can make it work, and besides, pass or fail I am usually a quick exam taker.

When Microsoft Learning announced the new generation of Microsoft certifications a couple of months ago I was surprised to see just how much of what I have already accomplished would count toward my new certifications.  Any IT Pro who held the MCITP: Server Administrator (or MCITP: Enterprise Administrator) would already hold the new certification, Microsoft Certified Solutions Associate.  Cool.  Out of the gate I already had a new cert!

The MCSA is a prerequisite to earn your Microsoft Certified Solutions Expert (MCSE): Private Cloud, which in the immediate would be my next goal.  The MCSE would require MCSA, plus two more exams (70-247 and 70-246). mcse-private-cloud

The Private Cloud certification would be great, but nobody said it would be easy.  Fortunately I had two things going for me:

  • I was able to sit the beta teach for class 10751A: Private Cloud Configuration and Deployment with System Center 2012.  It was held the second week of April in Redmond, Washington, and I had a great time learning.  This class aligns with exam 70-247, which would become irrelevant due to my next point.
  • If you have already passed exam 70-659 TS: Windows Server 2008, Server Virtualization then you do not need exam 70-247.

In other words, it looked to me that I was one exam short of earning my MCSE (again). Okay, I can live with that.  All I would have to do is pass an exam based on one product… which until recently was actually seven products, each with their own exam (or two).  Although I was competent in the older versions of some of these products, and even an expert in one or two, this would be a tall order.  I would probably sit this one out for a few months, while working on other things.  It was not a question of procrastinating, I just had other things to do… and at $150/exam, it seemed like a waste to spend the money if I didn’t know I had a good chance of passing.

Then I got lucky.  Microsoft Learning announced that attendees at Microsoft TechEd 2012 in Orlando would be able to sit the exam for free.  Cool!  On the one hand, I had absolutely no time to prepare; on the other hand, it was free, and I would be able to see the types of questions they would ask, and then better prepare for the exam.

I have said before and I will say again, it is better to know the product than it is to study for an exam.  I broke this rule for this exam, because while I ‘know’ it, I do not consider myself nearly proficient in it to pass an exam without studying.  However when you know how to read the questions, once you have seen the exam you will know what you have to study.  There were a lot of terms and processes I had confused in my head, and based on my first (unsuccessful but free) viewing of the exam I was able to go back, study those terms and processes, and knock the exam out of the park.

This morning, June 20th, I signed onto the exam computer and was nervous… the questions were still tough, and it was a very rigorous exam – asking questions on several components of System Center 2012.  When I hit the ‘End Exam’ button I was not at all confident, but I was certainly moreso than I was last week in Orlando, when the results were in line with that confidence level.  When the screen flashed its congratulatory message and told me my score, I was thrilled… and I was an MCSE again.

I have a lot more to do… as the score report states, the Sectional Results …’indicates your relative performance on each section of this exam.  We hope this information will help you determine areas, if any, for further development.’  I certainly have several of those, and will be spending a lot of my downtime over the next few months working on these.  However in the meantime I can take a deep sigh of relief, knowing that I have earned that elusive MCSE (again).

Quoted by Microsoft Learning!

It is kind of cool when I find out that Microsoft Learning wants to feature a quote of mine on one of their pages.  Veronica Sopher and I met in Redmond (well, Bellevue actually) in February and discussed at length some of the steps that Microsoft Learning is taking to engage the community, specifically MCTs.  Since then we have done a couple of things together, most recently the Tweet-Chat for #20yrs20ways.

A couple of weeks ago when Microsoft Learning announced their new certification model she asked me if I would be willing to give a quote on it for their website, and I did.  That quote is now posted on their new page ‘MCSE: Reinvented for the Cloud’.  Also on the same page is a video overview of the new MCSE: Private Cloud, as well as an FAQ, and links for exam vouchers, the Microsoft Certification Program, and a link to the MCSE: SQL Server 2012.  Check it out!

http://www.microsoft.com/learning/en/us/certification/mcse.aspx

So I was just reminded that the quotes will be refreshed every couple of weeks… so I have taken a screen shot to preserve it for posterity Smile

image

Congratulations on Your Microsoft Certification!

I received the following e-mail earlier in the week:

Congratulations on earning your Windows Server® 2008 Core certification! We hope you enjoy the benefits of your certification and of membership in the Microsoft Certified Professional community.

WHAT IS NEXT?

Visit the MCP member site (www.microsoft.com/mcp) to download your new logo, certificate, view and share your transcript, and access additional MCP resources.

KEEP IN TOUCH!

Visit the profile center and make sure you are subscribed to the MCP newsletter for updates on exams, training, and program benefits: http://www.microsoft.com/learning/newsletters/default.mspx.

Connect with your peers for networking and advice in the Born to Learn blog:

http://blogs.technet.com/mslcommunity

Congratulations once again,

The Microsoft Certification Program Team

I have received several similar e-mails before.  After all, this is not my first cert.  It is, however, the first time that I have received this e-mail without having so much as scheduled a test.  As I mentioned in my recent article Microsoft Renews the Certification Plan I earned the new MCSA: Windows Server 2008 Core credential by virtue of the fact that I was already an MCITP: Server Administrator.  More accurately, I earned it because I had already passed the three requisite exams: 70-640, 70-642, and 70-646 which, by no coincidence I am sure, are the three exams required to earn the new cert.

According to the Microsoft Certification Logo Builder site, the MCSA Windows 2008 Server logos will only be available on April 24th, but I expect we can all imagine what that will look like.  In the meantime, I do not feel that I have earned this certification, so much as it has been bestowed onto me for past acts Smile

Microsoft Renews the Certification Plan

I remember the day that I earned my first senior certification, the Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows 2000.  It was a proud day for me, May 27, 2005.  I would later earn my MCSA on Microsoft Windows Server 2003 (June 30, 2006), and I was thrilled beyond belief.  Interestingly, although my original goal when I set out to get certified was to earn my Microsoft Certified Systems Engineer (MCSE) on Windows 2000, it would take me several years – in fact, until December 16, 2010 – to become an MCSE, and by that time the Windows 2000 cert exams had long since been retired, and I settled (quite happily) for earning it on Microsoft Windows Server 2003.

MCSA-RGB MCSE(rgb)

The story behind why there was no MCSE on Windows 2008, and why Microsoft Learning transitioned these certifications (the MCSE is still the most recognized certification that Microsoft has) probably has many branches to it, but only one of them involves me, The Montreal IT Professionals Community, and Ordre des ingénieurs du Québec, or the Quebec Order of Engineers.

In mid-2006 organized communities of IT Professionals were still in their infancy.  I was the president of the Montreal IT Professionals Community (www.mitpro.ca) which was, as near as I could tell, the only organization at the time dedicated to furthering the careers of IT Professionals throughout the province of Quebec.  It seems that the Quebec Order of Engineers (OIQ) was worried that people would confuse MCSEs for actual Engineers, and on April 23, 2004 Judge Claude Millette of the Court of Québec agreed, penalizing Microsoft $1,000 (IT Business.CA, April 23, 2004).  In mid-2006 (MITPro was founded in January of 2005) I received word that Microsoft had exhausted the appeals process, and had issued a statement that MCSEs in the province of Quebec were to stop using the title Microsoft Certified Systems Engineer.

As the representative of the largest organized body of IT Professionals in the province, I realized the relevance of this decision, and sprang into action.  Leveraging my contacts at Microsoft Canada, Culminis, and anyone who would listen I made it clear that this decision – to bar IT Pros in one province from using their credentials while permitting those elsewhere to do so was not only discriminatory, it would be actionable.  Of course at this point I did not hold the credential myself, but that was not relevant to the discussion.

I do not know what effect my actions had (I was a very loud voice at the time, but only one voice) but I do know that within a short delay Microsoft backtracked a bit, saying that the MCSE certification would be discontinued, and that going forward (from the next version of the technologies) there would be a new certification… which nobody had decided on yet, but would end up being the Microsoft Certified IT Professionals (MCITP) program.

MCITP(rgb)_1324_1084_1085

MCITP(rgb)_1315_1314 MCITP(rgb)_539_540

One benefit of the new program that was introduced to replace the MCSE program was that rather than having one primary certification that encompassed everything, there would be senior certifications for each specialty… although we would also be able to create combined logos where it made sense – so in my case, I have my Server certs, my Windows 7 certs, and my Windows Vista certs each grouped together.

I remember giving several user group presentations on ‘The Next Generation of Microsoft Certifications’ around North America.  It was great because I was involved in creating so many of the exams back then, and I was able to get a clearer understanding of how certifications (the MCTS and MCITP) would map out.

With the announcement last week by Microsoft Learning, all of what I did know has now been upended, with yet another Next Generation of Microsoft Certifications.  In fact not only are they making changes going forward, they are also going back to the older certs and renaming them.  So:

MCSA-RGB = MCSA(rgb)_454_440
MCSE(rgb) = MCSE(rgb)_457

Going forward Microsoft Certified Solutions Experts (MCSE) will be solutions based rather than product based.  So the first one (in my bailiwick) will be called MCSE: Private Cloud.  This will require the Core certification (in this case MCSA: Windows Server 2008) plus two exams – 70-247 (Configuring and Deploying a Private Cloud with System Center 2012) and 70-246 (Monitoring and Operating a Private Cloud with System Center 2012).  Until it is retired (on January 31, 2013) Exam 70-659 can take the place of exam 70-247 for this cert.

You may have noticed that I have not made any mention thus far of the MCTS exams.  That is because going forward there will be no equivalent to the Microsoft Certified Technology Specialist (MCTS).  Microsoft Learning is doing away with the whole concept of taking a single exam to earn a certification.  They had discussed doing this earlier (or at least they discussed requiring multiple exams to earn an MCTS) but until now it has not happened.  In any event, that day is here!

By the way, for those of you who previously held the cert MCITP: Server Administrator on Windows Server 2008, you will be happy to know that you are now officially a Microsoft Certified Solutions Associate (MCSA): Windows Server 2008.  The requirements for the MCSA are exactly what they were for the old MCITP: SA (70-640, 70-642, and 70-646).

imageIt is not uncommon for Microsoft Learning’s MCP site (https://mcp.microsoft.com/mcp) to have a few hiccups in the transition between old and new, and this time is no exception.  I have noticed a number of cases there this is true.

1) As of this morning my MCP Transcript does show both certs, even though they are in all respects that same.  I do not know if they intend to leave it as is, but I should think that if they are identical then it need only appear the once.  As you can see, the Certification Numbers(introduced with the new transcript format last year) for the two as well as Achievement Dates are unique.

2) My Logo Builder no longer shows that I am an MCSA (v1) or MCSE (v1) but has renamed both of those in line with the new (v2) program.  However it does allow me to build a logo for the Microsoft Certified Systems Administrator, and under that the only platform listed is Windows Server 2008 Core.  I assume that in the near future this will be remedied, but for the moment I am satisfied that My MCSA now spans the server technologies in which I am expert, from Windows Server 2000 to Windows Server 2008 R2.

image

This may be the only time and place you ever see this logo… I am reasonably sure it is a blip, and already the site will create it but will not allow me to Build it.

So what’s next for me?  Obviously I will start studying to take the 70-246 exam to get my MCSE: Private Cloud.  What’s next for you?  That is up to you… but Private Cloud solutions are certainly an exciting place to be working for the next few years, and if you are not in the cloud then you will eventually be left behind.

Certifications Alone Do Not Make the Pro

An interesting post appeared in a newsgroup that I monitor today. A desktop support technician in the United Kingdom lamented a colleague who had attended a two week MCSE boot camp and indeed earned that certification. Unfortunately he later encountered a number of simple issues that he could not resolve, including one with regard to network connectivity; it seemed he tried everything he could think of but never checked that the network cable was tightly connected. She of course had a good laugh at his expense (well deserved) and commented that at last we see the true value of certifications. She very quickly (and to my knowledge unbidden) clarified that she meant that her boss would see that certifications alone would never make an IT professional valuable.

She is right of course. Every Microsoft Official Curriculum course lists prerequisites for taking the course. For 2151 (Microsoft Windows 2000 Network and Operating System Essentials) it lists:

  • Proficiency using the Microsoft Windows interface to configure the desktop environment and to locate, create, and manipulate folders and files;
  • General knowledge of computer hardware components, including memory, hard disks, and CPUs; and
  • General knowledge of networking concepts, including network operating system, client/server relationship, and local area network (LAN).

In turn, course 2151 was a prerequisite for all subsequent courses. In other words, Microsoft Learning expects you to know these concepts, and will not teach them to you.

Let me repeat that last phrase for those who want to blame Microsoft Learning for the shortcomings of some MCSEs: There are basic computing and networking concepts that they expect you to know as prerequisites, and will not teach you.

This is one of the reasons that boot camps tend to make me nervous. If you have someone with strong computer skills, a background in troubleshooting, or even someone who has passed CompTia’s A+ and Network+ certifications, and you send them to an MCSE boot camp, chances are they will come out a more knowledgeable IT Professional. On the other hand, if you were to send a relatively intelligent person who picks up information and concepts quickly and can cram a lot of information into their consciousness over a relatively short period of time they will probably be able to pass the exams required to obtain the MCSE certification… but that will not necessarily make them an IT Pro.

There is a conundrum in the IT industry; you need to have experience, knowledge, and certifications to get many of the good jobs. The knowledge you can get from books, the certifications you can get once you have that knowledge by passing a number of exams, but the experience you will only get from working in the field. That is why companies cannot rely solely on a professional’s MCP Transcript, they also require a CV and a series of interviews. This often frustrates people who ask me why it is that even with their shiny new certifications they cannot find work. When I explain the situation to them they get even more frustrated and ask how they can get experience if nobody will hire them?

My advice to these people is usually very simple:

  1. Volunteer. There are community organizations all over the world with computers that are not being managed, and would be grateful to have an MCSE (MCSA, MCDST) working for them on a part-time basis if it would not cost them anything. Many people list day to day tasks on their CVs, but projects are what HR people in the know are looking for. ‘I implemented a domain-based network for Charity A in my neighbourhood; I migrated fifteen disjoint PCs into an Active Directory network with centralized management and monitoring; I instructed volunteers on the day-to-day tasks required of them. Going forward I am responsible for the monitoring, management, and maintenance of the computer centre while working with the on-site volunteers to give them a better understanding of the implemented infrastructure.’
    The project I just described might be a one week or one month project, depending on the systems and what goes wrong during the process. Dont worry about that, you will learn from it. In an interview someone looking at this curriculum vitae and ask if that was a paid position or a volunteer job; answer them honestly, say you spent the time learning, you passed the required tests, and acquiring the necessary certifications. You understand that this is not enough for the interviewer to hire you so you went out and found a charity that needed you so that you could gain the experience to be truly valuable to his organization. Rather than seeing this as a ploy, most interviewers will commend you for your honesty as well as for your industriousness.
    I am willing to wager that sometime soon the sample projects I listed above will find their way verbatim onto someone’s CV.If that CV ends up on my desk you can be sure I will be checking the reference!
  2. Accept an internship. Depending on the company it could either be low or no pay, but if you are willing to work for a company to prove yourself then one of two things will happen:
    1. You will prove your worth to them and they will hire you into a proper position; or
    2. You will have earned experience and a reference that can be added to your CV so that the next company will see that you have done something.
  3. Be prepared to accept a position that is a rung or two lower than you had hoped for. The truth is that if you went out and paid for either a boot camp or a series of certification courses you probably read somewhere or heard from someone (often the sales person who sold you the courses) that upon earning your certifications you will instantly be ready to take on the position of senior network administrator for Large Corporation B which commands a salary of Two Hundred and Seventy-Five Thousand Dollars. I am reminded of an anecdote where a graduate fresh out of MIT Engineering is interviewing for a job and he says ‘I am looking for a starting salary of $300,000, a company car, and four weeks vacation per year.’ The interviewer answers ‘Well we do have an opening for Senior Project Manager; the starting salary is $360,000, it comes with a corporate condo downtown, a company limo, and six weeks paid vacation when you can use our corporate facilities in Bermuda, Vail, or the French Riviera.’ The graduate is stunned and says ‘You’re kidding me!’ to which the interviewer replies: ‘Yes I am, but only because you started it.’
    We would all like to start at the top, but it is not realistic. Most companies interviewing for senior IT staff will require degrees, certifications, and five (or more) years experience. How do you get to the level where you can demand your own terms? Spend a few years gaining the experience; while you are doing that revisit point 1. Never stop studying. Take on projects that your bosses will look back on and realize your worth when it comes time to review you, or alternately will look appealing to the interviewer who reads it on your CV a couple of years down the road.

Over the past few years I have been a very vocal proponent of the value of certifications. I have worked and continue to work closely with Microsoft Learning to increase the value and to protect the integrity of the certification program. I honestly feel that certifications are an important aspect of an IT Professionals growth. I do not, on the other hand, feel that certifications alone are proof of knowledge or ability. I would never hire anyone based solely on certifications, and would not hire someone without proof of a firm knowledge of how things work in the real world. On the flipside of the same coin I would probably not hire an IT professional with the real world knowledge but who lacked the certifications.

I have said before and will say it again: Certifications are not proof of knowledge. They are a demonstration that someone has the respect for his or her profession to pursue not only the knowledge but the credentials which attest that they are not simply computer guys, but IT Professionals.

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