I got myself into a pickle this morning. My Microsoft Outlook (classic) client stopped working, so I checked my online webmail… and it worked. I checked my email on my mobile device. That worked too. My next step, knowing that Microsoft does not really go out of their way to support the old Outlook app, was to repair it. The repair failed. I then decided to uninstall and reinstall it. The reinstallation failed.
I spent about twenty minutes banging my head against the wall before I decided to ask Microsoft 365 Copilot if it could point me in the right direction.
Copilot failed too! Let’s leave the Copilot jokes aside for the moment.
Every once in a while, and it does not happen often, the entire service goes down. I could have saved myself all sorts of headaches (Yes, my perfectly good installation of Office is now gone) if I had just taken a step back and checked online.
There is an expression about the shoemaker going barefoot… Today I stubbed my toe.
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