Arrogance… or Excellence?

I had some papers to sign regarding a new job last week, so rather than dressing for the beautiful sunny southern California heat, I put on a dress shirt and tie; in recognition of the Casual Fridays concept, I wore a sport jacket instead of a suit.  I drove to Culver City to sign the... Continue Reading →

Calling It What It is

We are currently experiencing an outage that affects (all of our websites). This outage also affects our call centers, and we are currently unable to receive any calls, emails, or online chats. We are working to resolve the issue as quickly as possible and apologize for this inconvenience.I use a number of tools and online... Continue Reading →

Office Client Connections: Are you covered?

When Microsoft introduced Office 365, subscribers stopped worrying about new versions.  As long as you were a subscriber, your monthly updates would deliver the newest versions of the client applications, and not just monthly patches.  It certainly made life simpler.  Still a lot of people prefer to purchase software, and not subscribe to it.  That... Continue Reading →

Goodbye Microsoft Store.

In 2009 Microsoft started opening retail locations, hoping to compete with the Apple Store.  Over the past eleven years, and especially while I was still a Microsoft MVP and living in the Greater Toronto Area, I did a lot of work with the stores in Toronto and Mississauga, and wrote many articles about experiences at... Continue Reading →

Azure Administrator

A little over a year ago I spent two days sitting at a Starbucks in Atwater Village preparing for what turned out to be one of the easier exams I have taken over the years.  I earned my first one-star badge from Microsoft (Microsoft Certified: Azure Fundamentals).  I did not do much to follow it... Continue Reading →

Microsoft 365: Know Your Plan

While it has been true for some time, during the Covid-19 pandemic, when quarantines, lockdowns, and shelter in place are forcing the vast majority of information workers to work remotely, and when video conferencing is ubiquitous, Microsoft wants everyone using Microsoft Teams.Question: True or False: Every Microsoft 365 plan that is business- or enterprise-focused includes... Continue Reading →

The Inefficiencies of Legacy Thinking

Until recently, I was working at a company that was in the process of migrating their datacenters into the cloud.  Their policies, written many years ago, stated that information had to go through their corporate firewalls.  During the Covid-19 outbreak that saw 95% of the workforce working from home, this was nevertheless interpreted to include... Continue Reading →

A Clean Windows Installation…

It happens twice every year… Microsoft releases a new version of Windows 10.  For most people, the new version will be installed for them automatically by whatever method they use for patch management… either Windows Update, or any of myriad enterprise deployment tools their organization uses to manage desktop operating systems.Unfortunately, due to a Windows... Continue Reading →

I Have The Power!

A couple of weeks ago I posted an article about how I love my ChargeTech Portable Power Outlet (See article).  I guess someone at the company found the article online and they reached out to me, asking for my address.  “We appreciate you as a long-time customer and we want to send you something.” Hey,... Continue Reading →

No Power? What to do…?

As many people do, I have two separate smartphones... one for myself, and one for corporate use. I am contracted to a large bank, and we take IT security seriously. There is no cross-pollination between the two worlds... my personal device has whatever I want on it, but my other device is all business. I... Continue Reading →

The End of An Era… Again.

Around 2005-2006, when I was running the Montreal IT Professionals Community, Microsoft announced that due to a lawsuit from the Quebec Order of Engineers, Microsoft would be eliminating the Microsoft Certified Systems Engineer (MCSE) designation in the province of Quebec.  As a community leader I rallied against that; my position was that it would create... Continue Reading →

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