Customer Service… and not.

I have had two very different experiences with Customer Service this week which I would like to share. Sometimes a…

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Outlook Is Backwards?

I installed Office 365 on my new laptop this week and did not give it another thought… until I went…

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Rearming Microsoft Office

I am a huge believer in software licensing. If you are going to use a software, pay for the software.…

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Editor Breaking My Stride

There is a new feature in Microsoft Word called Editor. It reviews the document you are working on for spelling,…

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AzureAD: Joining is easy!

There was a time, years ago, when I maintained my own Active Directory infrastructure.  I was living with my family…

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Prescience: We saw the future

In February 2012 I had lunch with a friend, Sharon Bennett.  Following that lunch, we each wrote an article about…

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Arrogance… or Excellence?

I had some papers to sign regarding a new job last week, so rather than dressing for the beautiful sunny…

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