Category: Troubleshooting
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Troubleshooting Methodology
I was working on a project for a client recently that involved hundreds of accounts. I would test my process on a couple, make sure that it worked, and then run the script against the entire list. However before I moved the lot to the new location, my customer wanted his account to be a…
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Wireless Networks: Know your strengths!
It is not uncommon for me to hear people complain that their wireless network is not stable, is not working properly, disconnects, is slow, and just isn’t good enough. Unfortunately, unless you are a networking specialist, wireless connectivity is essentially a binary state: It works… or it doesn’t work. There are three things I ask…
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Cluster Issues… how to clean out cluster nodes from destroyed clusters
There are things that you just shouldn’t do in real life. While many of them involve cold lamp posts and electric sockets, there are many in the IT field that inexperienced pros do that are avoidable, but once done seemingly impossible to recover from. I came across one such issue some time ago when resetting…
The World According to Mitch 