An Open Letter to the EBS Community From an Administrator

Although I spend a lot of my ‘MVP time’ talking about other technologies the product that I am actually awarded in is Essential Business Server, a product that I have believed in strongly since the day it was announced.  The following is the text of an e-mail sent by the IT Professional at a company that uses it and loves it.

For those of you who have been following my posts, I just wanted to check in and let you know that EBS has been in production for almost two months now and has been working great and great to work with and, right now, is really saving my butt. The growth of our agency is simply amazing and I can't see how I could accommodate it all without EBS. I am now the single IT staff person for an non-profit organization with 150+ staff and 130+ computers at 17 sites in 3 counties. It seems nearly impossible to manage, but EBS is helping to make it possible. I'm about to implement our first site-to-site VPN and hoping to get TS thin clients integrated in the near future (anyone who wants to offer me free advice on this, you input would be most welcome). My main limitation right now is money, bandwidth and some time to think; but I am working on all that. Thanks largely to Microsoft's charity donation program, I have been able to do all of this while working with a severely limited budget. Our region is in an extreme economic downturn and we are seeing greater need than ever, and we have been able to expand to meet the need thanks, in large part, to EBS.

So, here’s a big shout-out to everyone who has helped me to implement this server system for our organization. I’m an accidental-tech turned career tech and I didn’t have the opportunity to get any real training or work with a partner for this project, and I really appreciate the time people took to help me with critical decisions, implementation and troubleshooting advice. I don't know how I would have done it without your help. Keep up the great work.

Michael Hensley
Systems Administrator,

Neighbor Impact (Redmond, Oregon)

Letters like this make me smile because it not only confirms to me that EBS is the right solution for a mid-sized organization without needing a large IT staff.  It also shows the value of community for recommendations and support in times of need!

To learn more about Neighbor Impact or to make a donation to this worthwhile cause visit them on the web at

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