Although it is not something I am proud of, I have failed a number (the exact number is quite secret!) of certification exams. I am not proud of this fact, but the reality is I have taken a number of exams that I have been unprepared for, and that is a sure-fire way to come up short. I have always (not true… since becoming more enlightened, maybe!) felt that if I was going to shell out USD$125 to fail an exam (Actually, the first two were at USD$100) I should at least walk away with something… the consolation prize should not simply be a sheet of paper telling us that we failed.
So then what can we gain from failing? We can learn what we need to concentrate on in order to actually pass the exam. Let’s say you are a desktop deployment specialist for his company. You are responsible for the deployment of systems across the country, which you do using the Microsoft Deployment Toolkit 2008 and System Center Configuration Manager 2007. Your manager informs you that there is a new deployment exam available (70-635) and that the new department policy is that all deployment specialists must obtain the MCTS: Business Desktop Deployment to be eligible for promotions or bonuses. You schedule the exam, and as you sit there taking the test you realize that you do not know a lot about Windows Deployment Services, managing images for multiple languages, driver groups, and MDOP. Crud, that makes up about forty percent of the exam, and lo and behold you fail.
You could hang your head in shame as you walk away from the testing centre… or you can go back to your office and learn what you are missing; you can set up a lab environment to deploy images in French with Windows Deployment Services; you can implement driver groups, and learn everything you need to know about MDOP, and you can go back to the testing centre a few days or weeks later and retake the exam… and pass.
I am ashamed to say that there are a couple of exams that I have failed and have not yet gone back to rewrite… with an emphasis on the word yet. Most of the titles I have failed I have gone home, brushed up, and retaken successfully a few days (or weeks) later. They are all things that do not apply to what I have been doing… but don’t worry, I’ll get to them!
It is simply a matter of attitude… ‘Why the heck would I have to know that?’ is the wrong attitude; if for no other reason, then you have to know whatever that is in order to pass the exam. I know someone who failed an exam by fewer than twenty points – often a sign that he missed it by a single question. He came out and said ‘I know what I got wrong… I’ll just retake the exam tomorrow and change that one question that I got wrong!’ He did… and failed by fewer than forty points – probably two questions.
Don’t waste it… if you find an exam tough, then you should be taking notes on the sheet they give you. 1) Windows Deployment Services. 2) Multiple Languages… and so forth. Of course you have to surrender that sheet when you are finished the exam… but if at the very end you reread your notes, you should remember a lot of what you are missing when it comes time to study.
With Microsoft’s Second Shot Free promotion you can actually fail the first time for free… though I do not recommend this as a goal. When you are prepared for the exam, register for it using the promotion, and then do your best. If you fail, it costs you nothing to go home and study some more, and then rewrite it. If you pass, then you get a pleasant surprise, a new certification, and a discount on your next exam.
Thomas Edison was once interviewed about the electric light bulb. He did not get it right on the first shot… in fact it took him over two thousand tries and when asked he said ‘I never failed… I just learned two thousand ways how not to make a light bulb!’ Use that attitude when taking your next test.
… and good luck!