I have had two very different experiences with Customer Service this week which I would like to share. Sometimes a … More
Category: Bad Service
American Express: Leave home without them, because they don’t care.
I have been a customer of American Express for six years. Because it is not my primary credit card (I … More
Customer Service: United Drops the Ball
I fly a lot, and have seen all sorts of crews. I understand that Flight Attendants are human and, like … More
