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A Day In The Life? How about a cycle?
I recently performed an IT Infrastructure audit on behalf of a company in Canada. The client was basically satisfied with what I gave them, but wanted me to elaborate on something. “Mitch, what do you mean when you say we should fully document our processes? What processes? How do we even start? Now, as a…
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Hello? Nice… but is it worth the money
Microsoft has, over the last few versions of the client, made it much easier to log on to Windows. By introducing PINs, Picture Passwords, integrating logons with Microsoft Accounts they have given us a lot more freedom, while taking security quite seriously. I honestly think it is harder to hack into someone’s personal computer today…
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Panic at the Windows to Go Corral…
I really like my Ironkey Windows to Go (WTG) drives. In fact, I like them so much I carry two of them – a W300 (software encrypted with BitLocker) that is domain-joined to one of my clients’ domains, which I use full-time since my corporate laptop went for a swim, and a W500 (hardware encrypted)…
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Covering Your Tracks: Not so easy when walking in the Cloud!
I got a panicked phone call from a client a few weeks ago. Mitch, we fired one of our sales people last month, and we just discovered that she stole all of our client information, and covered their tracks by completely wiping their Outlook clean. We need that information back. Is there anything we can…
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2015 in review
The WordPress.com stats helper monkeys prepared a 2015 annual report for this blog. Here’s an excerpt: The Louvre Museum has 8.5 million visitors per year. This blog was viewed about 210,000 times in 2015. If it were an exhibit at the Louvre Museum, it would take about 9 days for that many people to see…
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I’m Back… and not a single step to show for it!
By the time our plane landed at Holguin, we cleared Passport Control, Security, and had retrieved our luggage, waited for everyone else, and then endured the two hour drive to the resort it was going on 2:00am. To use one of my favourite British slang terms, we were knackered. Still and all, after we checked…
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If It’s Serious Do Not Facebook Me!
I was standing outside in the cold filling my gas tank recently when my cell phone rang. A friend of mine called, but because he was calling with an international calling card his number was not displayed. He had just moved to a different country so his phone number changed, and I knew I wouldn’t…
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Greetings from Cuba!
I will be honest folks… I was going to say that we are loving it and I wish you were all here, but it would be a lie. Stephanie and I are having the most wonderful time here, and we are enjoying the quiet and calm. I look forward to seeing you all next week! …
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Not Now… When?
You sent someone an e-mail and you get an Out of Office Reply that reads something like this: I am on vacation for a fortnight and upon returning I will be deleting all of my e-mail. Please resend on January 10. Now wait a minute… your e-mail to them was important, but are you going to…
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Windows 10: Where are my files?
I have gotten three calls in the past month from friends asking for help. They updated their computer to Windows 10, and all of their files are gone, just like that. It seems that there are a couple of questions that are either misleading, hard to read, or easy to overlook… One of them says…
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Seven
Sometime in the last few hours… probably around lunchtime on the East Coast, TWAM welcomed its 700,000th visitor. Thank you!
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Feeling Lousy
I recently wrote a letter to someone I once considered a friend, explaining why I no longer consider him one. It was among the harder letters I have written of late. In short, he was not there for me in my hour of need. He was only one of myriad ‘friends’ who were not there…
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Why I chose the Pro.
I walked into the Microsoft Store in Yorkdale on a Wednesday evening with money to spend, and I was going to walk out with a new device. The question was… which one? A couple of months ago Microsoft announced two new devices: The Surface Pro 4 and the Surface Book. The Pro4 looks a lot…
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Surface Pro 4: First impressions
I must be mellowing as I get older. When I got my Surface Pro (was it really only February of 2013 that they came out?) I was still working with Microsoft, and a colleague at the Microsoft Store in Toronto (back then there was only the one) arranged for me to get in early so…
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Make It Up…
I had to go to a walk-in clinic last week. The nurse at the front desk handed me a clipboard with some pages attached. ‘Can you please fill in your demographics then bring the forms back to me.’ Huh? ‘Your demographics! Just fill them in and give me the form back.’ According to http://www.dictionary.com, this…
The World According to Mitch
The day to day ramblings of an IT Professional (and so much more…)
