Prescience: We saw the future

In February 2012 I had lunch with a friend, Sharon Bennett.  Following that lunch, we each wrote an article about ending snow days.  These followed a lunch we had where we discussed how easy it would have been, with the technology available to us then (8.5 years ago), to teach remotely… not all the time,... Continue Reading →

American Politics… and my silence

My first business trip to the United States of America was in 2006 or 2007.  I remember how excited I was when I was issued my first TN visa allowing me to work in the US, and the pride I felt standing before my audiences as a trainer representing a great brand.  Over the course... Continue Reading →

Internet Explorer: Still slowly going away

For the last who-knows-how-long, Microsoft Windows users have been opting for a third-party web browser in lieu of the dreaded Internet Explorer. They went through so many versions over the years, it was almost comical. Each time they released a new version, Microsoft would tout their modern browser. Each time, the masses would snicker, claiming... Continue Reading →

Calling It What It is

We are currently experiencing an outage that affects (all of our websites). This outage also affects our call centers, and we are currently unable to receive any calls, emails, or online chats. We are working to resolve the issue as quickly as possible and apologize for this inconvenience.I use a number of tools and online... Continue Reading →

Office Client Connections: Are you covered?

When Microsoft introduced Office 365, subscribers stopped worrying about new versions.  As long as you were a subscriber, your monthly updates would deliver the newest versions of the client applications, and not just monthly patches.  It certainly made life simpler.  Still a lot of people prefer to purchase software, and not subscribe to it.  That... Continue Reading →

Goodbye Microsoft Store.

In 2009 Microsoft started opening retail locations, hoping to compete with the Apple Store.  Over the past eleven years, and especially while I was still a Microsoft MVP and living in the Greater Toronto Area, I did a lot of work with the stores in Toronto and Mississauga, and wrote many articles about experiences at... Continue Reading →

Azure Administrator

A little over a year ago I spent two days sitting at a Starbucks in Atwater Village preparing for what turned out to be one of the easier exams I have taken over the years.  I earned my first one-star badge from Microsoft (Microsoft Certified: Azure Fundamentals).  I did not do much to follow it... Continue Reading →

Microsoft 365: Know Your Plan

While it has been true for some time, during the Covid-19 pandemic, when quarantines, lockdowns, and shelter in place are forcing the vast majority of information workers to work remotely, and when video conferencing is ubiquitous, Microsoft wants everyone using Microsoft Teams.Question: True or False: Every Microsoft 365 plan that is business- or enterprise-focused includes... Continue Reading →

The Inefficiencies of Legacy Thinking

Until recently, I was working at a company that was in the process of migrating their datacenters into the cloud.  Their policies, written many years ago, stated that information had to go through their corporate firewalls.  During the Covid-19 outbreak that saw 95% of the workforce working from home, this was nevertheless interpreted to include... Continue Reading →

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