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Mitch on RunAsTechNetRadio!
This has been a busy week for me on the Internet airwaves! On Wednesday my interview with Richard Campbell for RunAsRadio.com went live… In Show #242 Richard and I discussed System Center Essentials 2010, which brings the power of the System Center family to small and mid-sized business. This was my fifth appearance on RunAs…
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Why we need a backup…
This is a story about IT Security. It is hard to believe that within three weeks we have had our Kia Rondo. However it is easy enough to gauge… we brought it home (used) on New Years Eve, December, 2009… When I drove Theresa to the hospital to deliver Gilad it was still on its…
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Leaving LATAM… In one piece!
For those of you who have been following along, my South American tour (more accurately my Latin American Tour, I suppose) is over. I am at the Red Carpet Lounge in Mexico City’s Benito Juarez International Airport, waiting to board Air Canada flight 990 direct to Toronto.It will be wonderful to be home. Please do…
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Updating the Dell ‘Customer Service’ issue
For those of you who are keeping track, it has been 10 days since Dell’s ‘Customer Care’ department assured me that they would call me back three days later… and three days before the day I told them I would write my article. As I am out of the country until the 8th, I will…
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Windows Intune Sessions
If you attended one of my Windows Intune sessions this week across Canada, and have asked me for the session content, please send me an e-mail and I will give you permissions on my SkyDrive.
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A Backhanded Compliment
I was in a meeting the other day with some people who were discussing how I could work with the team, and one of the people said to the group ‘Look, he has to be really good at what he does. Look at him – there’s no way that he gets by on his looks!’…
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The funniest thing said to me today…
Over drinks this evening with an old friend he said to me something I have not heard in over two years: ‘…So earlier this week I finally got around to installing that copy of Windows Vista that you gave me.’ If you do not understand why this is a funny sentence, then just move on…
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A Response to the Cost and Difficulty of IT Certifications
For her article posted yesterday (Microsoft Certification Exams Are Getting Harder) on TrainSignal.com, Kasia Lorenc interviewed Erika Cravens and Krista Wall on how Microsoft certification exams are getting more difficult. While I have not seen the new format, I welcome the challenge – especially if it means that new question formats will eliminate (or at…
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KEEP IT SIMPLE, STUPID!
You may remember that several months ago we built an office for me in the basement. Last month I was getting ready for one of my trips, and all of the lights (well… both) in one row went out at the same time. I figured that the odds that they both burnt together were pretty…
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Customer Service…
On the phone with Dell Customer Support who, after two months STILL have not gotten me a new keyboard that was ordered on September 17th… they are ruining their reputation for a $22 part, and that is really too bad. Let’s see if they are willing to fix it!
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Are You Virtual? CLICK HERE!
For months I have been talking to you about the Microsoft Virtual Academy. Are you registered? If you do it now you can get access to all sorts of great learning tools on Virtualization and other Microsoft Technologies! If you click here and let me know that you did, you can win! I am going…
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Customer Service: United Drops the Ball
I fly a lot, and have seen all sorts of crews. I understand that Flight Attendants are human and, like the rest of us, are prone to having bad days. With that being said, I was very disappointed this week-end by the crew of United 846 from Buenos Aires (Ezeiza) to Washington (Dulles). They is…
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10215A–Your last chance this year!
If you are a Microsoft Partner in the Greater Toronto Area you might have heard that the Microsoft Partner Network offers subsidized courses on topics such as Server Virtualization. Well due to overwhelming demand, they are doing it one more time. The week of December 19th (Monday through Thursday) I will be teaching Course 10215A:…
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Mastering Windows 7 Deployment–a Review
This week I was teaching the Deploying the Optimized Desktop class for the Microsoft Partner Network, and one of my students asked me if there was a good book on the Windows Automated Installation Kit. While I am not aware of a book specific to that product, I told them about the book Mastering Windows…
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Command Line Switches
One of the skills that you will need to know to be good at Desktop Deployment using Microsoft Deployment Toolkit (MDT 2010) is the ability to discover and maintain a list of command line switches that you use frequently. At the request of some of my students, I am going to post a few of…
The World According to Mitch
The day to day ramblings of an IT Professional (and so much more…)
The World According to Mitch 